Upon acceptance of the quotation, to place the program into operation, a 20% deposit is required per person prior to confirmation of any reservations. This deposit is refundable, minus an administrative fee per person, for cancellations received up to 61 days prior to departure (administrative fee Eur 100.00 per person). For cancellations received less than 60 days before departure, this deposit is non-refundable.
Shore Excursions & Excursions:
Upon acceptance of the quotation, to place the program into
operation, a 50%
deposit of the total balance is required prior to confirmation
of any reservations.
Final payment must be received 60 days prior to client's departure.
Final payment may be received one of two ways:
1. Pay remaining balance by credit card at least 10 days before arrival.
2. Cash payment to driver/escort upon arrival at port.
Excursion will not be allowed to begin until the payment is
received by the driver/escort. THIS REQUEST MUST BE ARRANGED
IN ADVANCE (and not to be decided at the last minute).
Shore Excursions & Excursions
***In the event that the ship does not dock at the scheduled port advised at time of booking (for weather conditions), all services will be completely refunded.***
Accommodations are classified by using Italian government ratings when available. In addition, rooms are assigned upon arrival based on current availability and may vary in size, amenities and location.
All tour prices are in Euros and payment will be charged in
Any disabilities or dietary restrictions not communicated at
time of booking are the strict responsibility of the client
and Chat & Tour and all of its suppliers are not responsible
for addressing these special needs.
Due to limited coach capacity, this single bag should have
dimensions not exceeding 30"X18"X10" inches (76x46x25 cm) and
weight not exceeding 60 lbs. (27 kg). An additional charge
will be required per travelling day for a second piece of
baggage or if the suitcase exceeds the established weight
and/or dimensions. One personal travel bag, not exceeding
17"x14"x8" inches (43x36x20 cm), is permitted and is the
responsibility of the owner. No responsibility is accepted for
loss of or damage to baggage or any of the passenger's
belongings. International air carriers may also impose fees or
require you to remove articles and put them in another bag if
weight or size limits on checked or carry-on luggage is
exceeded. Baggage insurance is recommended.
Chat & Tour is not responsible for
any luggage delays or problems regarding airline services.
We will then forward this request to our Insurance Company for investigation to verify the validity and responsible parties involved in the claim. In the event that a claim is justified, the Insurance company will process the request for refund and make payment.
Chat & Tour is responsible only for services provided by its
suppliers. Chat & Tour is not responsible for any
communications between clients and their Travel Agents in
their country of residence or miscommunication of services on
the part of the clientís Travel Agent.
You must bring vouchers with you and present them to suppliers
in order to redeem services.
Our Company reserves the right to accept or reject any person
as a tour participant, to expel any tour participant from the
tour, to make changes in the itinerary and to cancel a tour at
any time whenever the Company deems it necessary for the
comfort, convenience, or safety of the participants. The tour
participant agrees that neither the Company nor its affiliates
shall be liable for any damage, loss (including personal
injury, death, and property loss) or expense occured by any
act or omission of any supplier providing the tour services or
any other person.
Full Travel Agency Licence
Nr. 996/VII/Tur - Sicily | IATA Tids 96 27583 0 | VAT:
Asta Member: 900166379 | Site Member: ID 9310610 | NTA Member: TID 034 250
Chat & Tour Group Website:
|Read these useful Websites:||